Frequently asked questions.

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What is Netumo?
Netumo monitors your website, API, domain, DNS, TCP Port, or SSL Certificate by checking that they are valid, with up to 1-minute intervals. If something is wrong it notifies you. There is no installation required.
How do I set up a monitor?
To set up a monitor correctly you need to define a name that uniquely identifies the monitor, the URL of the monitor, and the frequency and part of the content that should be matched from the returned result.
What is the Netumo User-Agent?
Netumo/0.2 (+https://www.netumo.app) This can also be adjusted per monitor.
Does Netumo require installation?
No, Netumo does not require any installation. It does not require changes to your website.
Trial of Netumo
Yes, we offer a 7-day trial of Netumo with no obligation towards purchasing the software. All you need to do is sign up for a Netumo account. No credit card is requested for a trial. Once the 7 day trial is over you can opt for a purchased plan or else Netumo will switch to the free plan which allows monitoring of 1 site at 15-minute intervals.
Does Netumo require access to my Registrar login?
No, Netumo works by querying the WHOIS records to obtain expiry information
Does Netumo require access to my web hosting provider?
No, Netumo works via synthetic monitor just like any user who visits your website.
What results does Netumo track?
Netumo has 4 types of results: OK – Everything is OK and works well, including the certificate (in case of HTTPS), the content returned, and status. Failed – Something is wrong with the site or the SSL Certificate. Timeout – The site started returning content but is very slow NoMatch – The site is up, but the content did not match what was expected. It also keeps track of HTTP Status Codes for http/https type monitoring.
How does SSL Certificate monitoring work?
Netumo will check SSL Certificates each time it connects to a particular site. If the certificate has any issue it will Fail the check and report an error. In case that the certificate is expiring soon within the notification window as set up in the monitor then it will also trigger an alert. In case of a missing certificate, Netumo will also trigger an alert.
Where can I find more help?
Additional help can be found on https://docs.netumo.com. Alternatively use the chat functionality within the website or the Contact Us page.
Where can I test notifications are working?
The best way to rest Netumo is to create a page on your website. Include a unique term in such a page and then go to Netumo and add a monitor for that page that monitors that particular unique term. Once Netumo checks the page you can then go to your page and change the term to be something else. At this stage Netumo should send a NoMatch notification after detecting that there was a change and your unique term is no longer there. This will ensure that Netumo is working correctly and Notifications are also triggering well.
Which email domains are used for notifications?
Netumo uses the netumo.com and netumo.net domains for notifications. We recommend whitelisting *@netumo.com and *.netumo.net
What host/ip is used for monitoring?
Netumo monitoring originates mainly from monitor.netumo.com. If you intend to whilelist IPs for your firewall please also whitelist the following full list of IPs.,,,,,,,,,,,,52. 146.29.36,,,,,,,,,,,52. 146.30.16,,,,,,,,,
What services can be monitored?
Netumo can monitor the following: HTTP and HTTPs websites Host (via TCP IP:PORT or ICMP) SSL Certificates RESTful APIs (HTTP and/or HTTPs)
Netumo and Cloudflare
Netumo can be used in conjunction with sites protected by Cloudflare. If your site is not accessible, please check this short help on how to configure Cloudflare to allow Netumo.
How does REST Monitors work?
RESTful monitoring typically involves an authentication call and a then another REST URL that does a specific job and returns specific content. Netumo has REST Authentication functionality where you specify URLs and how to authenticate to your service. Once this is defined you can create the RESTful monitor and link it to the REST Authentication call. More help is found here.
Is an API available?
Yes public API is available and introduction API help guide is available here and a list of accessible methods is listed here.
Netumo is compliant with various regulations including ISO 9001, ISO 20000-1, ISO 22301, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC1, 2 and 3, GDPR and CCPA All development is done with a security-first approach. All data is encrypted at rest and in transit. Sensitive data is also encrypted multiple times.