Frequently Asked Questions

How do I set up a monitor?

To set up a monitor correctly you need to define a name that uniquely identifies the monitor, the URL of the monitor, and the frequency and part of the content that should be matched from the returned result.

What is a Netumo user agent?

Netumo/0.2 (+https://app.netumo.net)

Does Netumo require access to my registrar login?

No, Netumo works by querying the WHOIS records to obtain expiry information

Does Netumo require installation?

No, Netumo does not require any installation.

Does Netumo require access to my web hosting provider?

No, Netumo works via synthetic monitor just like any user visits your website.

What results does Netumo track?

Netumo has 4 types of results:

  • OK – Everything is OK and works well, including the certificate (in case of HTTPS), the content returned and status.
  • Failed – Something is wrong with the site or the SSL Certificate.
  • Timeout – The site started returning content but is very slow
  • NoMatch – The site is up, but the content did not match what was expected.

How does SSL Certificate monitoring work?

Netumo will check SSL Certificates each time it connects to a particular site. If the certificate has any issue it will Fail the check and report an error.

In case that the certificate is expiring soon within the notification window as set up in the monitor then it will also trigger an alert.

In case of a missing certificate, Netumo will also trigger an alert.

Where can I find more help?

Additional help can be found here. Alternatively use the chat functionality within the website or the Contact Us page.

What email domains are used for notifications?

Netumo uses the netumo.com and netumo.net domains for notifications. We recommend whitelisting *@netumo.com and *.netumo.net

What host/ip is used for monitoring?

Netumo monitoring originates from monitor.netumo.com

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