Top 5 mistakes in uptime monitoring

Website monitoring might seem easy, after all, it’s all about checking that a website is working but there are several points one should check for proper monitoring.

Not monitoring the right URLs

It is important to monitor the correct URLs depending on your website. If your website utilizes multiple hosts then all of these should be monitored independently.

Not checking returned content

It’s not a matter of ensuring that the server returns status code 200. One should also check that the returned content makes sense. Specific keywords can be checked to ensure that they match the expected content.

Multiple channels of communication

Being notified by email is great, but this does not always catch everybody’s attention immediately. SMS, Telegram, Microsoft Teams, and Slack are typically available across devices (including mobile phones) so they tend to alert users in real-time.

Manually homegrown scripts/monitoring platforms

Homegrown monitoring or self-hosted platforms can also be useful but there is one crucial point that one should consider, who is monitoring the monitoring solution? This could lead to no alerts for a period of time simply because the monitoring solution is having issues.

Monitoring all potential failure points

There are various points to monitor such as SSL Certificates, Domains, the actual server, and the database. Monitoring should be done on all of these.

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